Care
Exchanges
Our policy
All sales are final. We do not offer refunds. If something isn't right, you may request an exchange within 7 days of delivery. One exchange per purchase.
Condition
- Item must be unworn, unused, and in original condition.
- All original tags, dust bag, and packaging must be included.
- Personalized or monogrammed items are not eligible for exchange.
How it works
- Submit the exchange form below within 7 days of delivery with your order number and the piece you'd like instead.
- Once approved, you'll receive a confirmation email with a return authorization code and step-by-step instructions for sending the original piece back.
- Return shipping is your responsibility. We do not provide a prepaid return label — please use a tracked, insured service.
- Once we receive and inspect the original piece, we'll ship your exchange — free of charge.
International exchanges
International customers are also responsible for return shipping costs and any customs fees on the return. We recommend a tracked, insured service.
Request an exchange
Submit the form below within 7 days of delivery and our team will reply within 1 business day with next steps.
